Shipping policy
Shipping and Delivery Policy
Thank you for choosing House of Class as your preferred shopping destination. We are committed to providing you with a seamless shopping experience and ensuring you are completely satisfied with your purchases. Please take a moment to review our shipping and delivery policy:
Shipping and Delivery
At House of Class, we partner with trusted courier and transport companies to ensure timely delivery of your orders. Our goal is to deliver your products within 8–10 business days from the date of shipment.
Accurate Address and Responsibility
To ensure a smooth delivery, please provide a complete and accurate shipping address, including the postal code.
Your billing address should match the address where you receive your credit card statements, and the shipping address is where your order will be delivered.
House of Class is not liable for any delivery delays resulting from incomplete or incorrect address information.
Shipping Partners
We work with reliable courier and transport partners, such as BlueDart, EcomExpress, Delhivery, Xpressbees, E-cart, and Shadowfax.
These agencies typically deliver within 8–10 business days to major cities in India.
Alternative Shipping Options
For large orders or special requests, please contact us at support@houseofclass.com.
We can provide special quotes for alternative shipping methods.
Multiple Shipments
If your order contains multiple items, they may be shipped separately based on product availability and various shipping locations.
Product Origin
All products are shipped from India.
Refunds and Returns Due to Shipping Delays
Please note that House of Class does not offer refunds, returns, replacements, or exchanges due to delays caused by the courier agency.
However, at our discretion, we may offer store credit for future purchases.
Estimated Shipment Time
The estimated delivery time for each product on our website is a guideline and may change.
For a more accurate estimate, please contact us with your order number or item codes.
Transit Risk
All orders shipped by House of Class are fully insured at no additional cost to you.
In the rare case of a lost shipment during transit, House of Class will reprocess the order.
However, we are not responsible for lost items or damages to packaging once the carrier has delivered it to the provided address.
Tracking Your Shipment
You will receive an email with shipping details once your package is handed over to the courier.
This will include your tracking number, carrier website, and estimated delivery date.
Please note that it may take up to 24 business hours for tracking numbers to become active on the courier's website.
Address Change Requests
If you need to update your shipping address, kindly request the change within 24 hours of placing your order by emailing us at support@houseofclass.in.
Ready to Ship Section
For urgent orders, we offer a Ready to Ship Section, ensuring delivery within 8–10 working days.
Delays
While we make every effort to meet the expected shipping time, delays may occur due to factors beyond our control.
In such cases, we regret that we do not offer refunds, returns, replacements, or exchanges.
However, we may offer store credit for future orders or free gifts on a case-by-case basis.
Custom Duties (International Orders)
For international shipments, please be aware that customs duties or charges may apply according to your country’s import regulations.
These charges are the responsibility of the customer.
If you have any questions or need assistance regarding your order or shipping, please contact us at support@houseofclass.in.
Thank you for choosing House of Class!
We look forward to providing you with an exceptional shopping experience.